PAYMENT is subject to a currency conversion fee from your card issuer. We recommend consulting your credit card provider for information on any applicable fees.
Direct Online Transfer (Recommended***) –
P Passion Sdn Bhd
MAYBANK : 5129 0558 1582
eWallet – Boost, TnG Ewallet.
OR
Paypal – Paypal will provide automatic currency conversion based on the current rate. Paypal’s currency conversion fee is added to the exchange rate which is set by an external financial institution. Please contact Paypal directly for more details on how they determine their currency conversion rates and fees.
Once the payment is made only consider as success order , otherwise will be in pending payment status. Strictly no COD(CASH ON DELIVERY)
Order
We regret to inform you that cancelling an order is unavailable once payment and the order is made and created.If you would like to add on items to your order after you checked out, you will need to make a separate order altogether. We will pack the orders separately but send them out together under normal circumstances.
Sizing
You can either refer to the size chart under Sizing section for different types of items OR contact us through Instagram DM or WhatsApp (+6018-5719288) for sizing suggestions if you are unsure with the fits.
Shipping
Items purchased from P PASSION will be delivered to your doorstep within 3-7 working days (Malaysia) Do take note that the date provided is only an estimate date, the exact delivery date is subject to different areas from the courier service.
If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.If your item has a defect or is missing from your order please contact Customer Service at WhatsApp (+6018-5719288).
Tracking
Once your order is packed, we will send a tracking number to your email and you will be able to track your order at the website of the courier service. If the status of the tracking number shows “tracking number invalid” or “tracking number not found”, most likely the status is not updated by the courier service yet. You can check it again the next day as the status will be updated to its latest.
If you did not receive the notification email of your tracking number, you can either refer back to the order confirmation email or contact us through WhatsApp (+6018-5719288) or email (ppassion.cs@gmail.com) for the tracking number.
Shipping Address
Once your order has been placed and confirmed, you will not be able to change the shipping address.
Please fill in your final shipping address to avoid any inconveniences.
Return
Once goods are sold, they are strictly non-refundable or exchangeable. If you received defect or wrong item(s), kindly contact us at WhatsApp (+6018-5719288) for the returns.
Privacy Policy
This Privacy Policy explains how your Personal Information is collected used and shared when you visit, Sign Up, or make a purchase from www.ppassion.com.my
We will only retain the personal data you have provided to communicate better with you for a more rewarding Membership journey and shopping experience together with us. We will take all reasonable steps to ensure all personal data is protected while communicating with you.
Users Under 18
If you are under 18, please get your parent / guardian’s permission prior to providing your personal details and information either to subscribe for Newsletter or to make a purchase in this website.
Sharing Your Personal Information
As our website may have cross collaborations or selective links to other websites, we therefore cannot be responsible for the privacy policies and practices of other websites. We would recommend you to look into their specific terms and any additional guidelines for a better understanding. You may need to contact the relevant website/s if you have any concern or doubt.
The information we receive from you is mainly for marketing and promotional purposes, share of new product updates, and to process the purchase items to be delivered to you.
Contact Us
If you would like to know more about the above information, please email us at ppassion.cs@gmail.com
